Privacy Policy
At Mindfully Fit Wellness & Psychiatry Services, PLLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit our website, contact our practice, or communicate with us through text messaging.
Information We Collect
Mindfully Fit Wellness & Psychiatry Services, PLLC may collect personal information that you voluntarily provide when contacting our practice, requesting appointments, communicating with our staff, or using our website.
Depending on how you interact with our practice, this information may include:
Full name
Telephone number
Email address
Appointment and scheduling information
Information submitted through website contact forms
Administrative and billing-related information
Other information voluntarily provided when communicating with our practice
Our website may also collect certain technical information, such as browser type, device information, and website usage data, depending on the technologies and analytics tools enabled on the website.
How We Use Your Information
We may use information collected through our website and administrative communication systems for the following purposes:
Responding to inquiries about our services
Coordinating and confirming appointments
Sending appointment reminders
Providing instructions for completing intake documentation
Assisting patients with access to our secure patient portal
Responding to administrative questions
Processing billing and other authorized administrative activities
Maintaining and improving our website and communication services
Complying with applicable legal and regulatory requirements
We do not use SMS communications to provide emergency medical assistance.
Patient Privacy and HIPAA
Mindfully Fit Wellness & Psychiatry Services, PLLC is a telehealth psychiatric practice that recognizes the importance of protecting patient health information.
Protected health information is handled in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), when applicable.
Our Notice of Privacy Practices provides additional information about how protected health information may be used and disclosed and describes patients’ privacy rights.
Patients should use the designated secure patient portal for sensitive medical information, clinical questions, and confidential healthcare documents.
Mobile SMS Messaging Privacy Policy
Information Collected
We may collect information, such as name, phone number, and email address.
Use of Information Collected
We may use the information we collect to perform the services requested including billing, customer service, appointment reminders and other administrative requests.
Sharing of Information Collected
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. This includes text messaging opt-in data and consent.
SMS Opt-Out and Assistance
As a current or prospective customer, you understand that you can text us STOP at any time to opt out of receiving SMS text messages from us. You can text us HELP at any time to receive help.
You understand that the messaging frequency may vary. Messaging & data rates may apply.
All policies are followed as per CTIA guidelines 5.2.1.
At any time if you want your information to be removed, you can contact us via our email address or regular mail.
Messaging Terms & Conditions
You agree to receive informational messages (appointment reminders, account notifications, etc.) from Mindfully Fit Wellness & Psychiatry Services, PLLC.
Message frequency varies. Message and data rates may apply.
For help, reply HELP or email us at iesha@mindfullyfitwellnessandpsychiatry.com.
You can opt out at any time by replying STOP.
How We Share Information
We may disclose personal information to authorized service providers when necessary to support website operations, appointment coordination, administrative communication, billing, or other requested services.
Where applicable, service providers handling protected health information must comply with appropriate contractual, privacy, and security requirements.
We do not share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for marketing or promotional purposes.
Information may also be disclosed when required or permitted by applicable law.
Website Cookies and Analytics
Our website may use cookies and similar technologies to support website functionality and understand website performance.
The types of cookies and analytics technologies used depend on the services enabled on our website.
Visitors may be able to manage certain cookies through their browser settings.
Data Security
We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, or misuse.
However, no website, electronic communication system, or internet transmission method can be guaranteed completely secure.
Patients should avoid sending sensitive medical information through standard text messages or unsecured website forms.
Third-Party Websites and Patient Portals
Our website may contain links to external websites or services, including our patient scheduling and portal platform.
Third-party services may have their own privacy policies and terms of use.
We encourage visitors to review the applicable privacy information when using external services.
Your Privacy Choices
You may contact our practice to request information about applicable privacy rights, update certain contact information, or ask questions about our information practices.
You may opt out of SMS messages at any time by replying STOP.
Requests concerning medical records or protected health information will be addressed in accordance with applicable healthcare privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, communication practices, technologies, or applicable legal requirements.
Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy or our communication practices, please contact:
Mindfully Fit Wellness & Psychiatry Services, PLLC
Website: https://www.mindfullyfitwellnessandpsychiatry.com
Email: iesha@mindfullyfitwellnessandpsychiatry.com
Phone: 385-446-0018